By purchasing a Online Course you agree to the following Terms of Business.

AGREEMENT

This Agreement is made between us (BabyeLtd) plucke.co.uk and you. Access to the Training Course begins when payment is received and an appointment is booked.

COURSE DELIVERY

The Training Course is delivered wholly online and does not involve face-to-face meetings unless specifically booked and is designed to help you do the work you need to achieve your goals. If you do not follow our recommendations, you may not achieve the Training Course learning objectives.

The Training Course is for informational purposes only. It does not, and is not intended to provide specific medical, legal, commercial, financial, tax or other professional advice.

We may change the learning platform, server or other methods of accessing your Training Course at our discretion.

RESPONSIBILITIES
You are responsible for your own for your decisions. You agree to use good judgment and seek advice from suitably qualified professionals before taking action as a result of completing the Training Course. It is your responsibility to make sure that you have adequate computer equipment, broadband/wi-fi and time to access the Training Course. 

CANCELLATION POLICY

All sessions are subject to a 24-hour cancellation policy. This means you can change your booking at any point up to 24 hours before the start of your session.  If you cancel within 24 hours of the start time, you will still be charged the full amount. Please contact us if you have any problems.

We reserve the right to cancel or reschedule any Session by providing you with written notice, no less than 24 hours prior to the start of the Session.

PAYMENT

All Training Course/Sessions charges are paid before the start of the Training Course through our payment providers, Stripe and Paypal. Please note, if you are paying in a different currency, your card provider will apply their own exchange rates at the time of purchase. This will fluctuate and the exact amount you pay in your own currency is beyond our control.

COPYRIGHT

Intellectual Property Rights in all Materials produced by us and/or presented in the Training Course are and shall remain our absolute property. You may use Materials only for your own participation in the Online Course and for private use to support your learning. You must not disclose or use the Materials without our permission for any other purpose.  

DATA PRIVACY AND CONFIDENTIALITY

We will only use or disclose your Confidential Information to deliver the Online Course or if we are required to disclose it by law. We may keep some Confidential Information to keep a record of what we did for you. We will process your own Personal Data in line with our Data Privacy Policy.  The Online Course may come with support on third party sites (such as Facebook or LinkedIn). Your data on those sites is held in accordance with their Data Privacy policy provided to you as part of your membership of that site. You should secure your settings appropriately on those platforms. 

WARRANTIES AND LIABILITY LIMITATION

Force majeure:  We will not be liable for failure to provide Services where it is not reasonably practical to do so due to circumstances beyond our control.

Limitation of liability:  There shall be no personal liability of any of our directors, partners, employees, agents or sub-contractors, or your fellow delegates, arising in any way out of the performance or non-performance of the Online Course. All Materials are created from our experience and knowledge. It is your responsibility to determine whether to act upon any of the content or seek further advice before doing so.

We do not warrant that our website or the Online Course will be available at any particular time or location; that any defects or errors in the Online Course will be corrected; or that the Materials are free of viruses or other harmful components. 

TERMINATION

Termination of your participation in a Online Course, whether by you or by us or by the Online Course coming to an end, shall not affect rights and obligations already accrued prior to termination, and shall not undermine the continued enforceability of the confidentiality and intellectual property obligations set out in these Terms.

RESOLVING PROBLEMS

If you have any query or complaint, please contact us as soon as possible.

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PRIVACY POLICY

We take your privacy seriously and acknowledge that we are simply custodians of your data.

1. We collect your email address to enable us to send you our emails when you subscribe.
2. When you open an Account, we collect your name, job title, company, type of company, phone number and website.
3. Payments are made through Paypal and Stripe payment providers who both stipulate security of your personal data through their individual privacy policies.
4. You can unsubscribe at any time by clicking on the link in any email from Plucke.
5. You can confirm the data we hold on you and correct any mistakes by clicking on the Update your Preference link at the end of each email from Plucke.
6. You can request details of our processing of data and/or that your data be deleted by contacting us via our contact page. We will respond within 7 working days
7. We will use the data you have supplied to send you emails which we believe will be of interest to you and for which you have given us your consent
8. We may use the data to send you information supplied to us from third parties which we believe will be of interest to you but we will never divulge any information about you or your activity on our website or sell your details.
9. We use Mailchimp to process our emails. MailChimp participates in and has certified its compliance to the Privacy Shield framework, and is committed to treating all personal data received from EU member countries in accordance with the Privacy Shield framework’s applicable principles.

Copyright @ 2021 Plucke. All rights reserved.